Skills & Competencies for Distribution Center Supervisor

Distribution Center Supervisor job profile

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JOB SUMMARY for Distribution Center Supervisor

Supervises daily planning, organizing, and operations of a distribution center.

JOB RESPONSIBILITIES for Distribution Center Supervisor

Oversees one or more of the distribution center functions, including order processing, picking, packaging, shipping, and receiving. Monitors inventory levels to ensure sufficient levels to fulfill all orders. Balances workloads as needed to achieve production and delivery goals for each shift. Utilizes software, data, and analytics to optimize operations, track production metrics, and anticipate and resolve problems. Provides the necessary equipment, tools, and training to staff to ensure safe, secure, and efficient operations. Complies with all OSHA and other regulations, policies, safety procedures, and documentation requirements.

Distribution Center Supervisor SALARY RANGE

BASE 50%
$70,590
TOTAL 50%
$73,082
Job Level
M00
Job Code
MM18000164
Education/Degree
Associate's Degree
Reports To
Manager

Distribution Center Supervisor Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Distribution Center Supervisor skill and competencie below to view definitions.
JOB FAMILY COMPETENCIES CORE COMPETENCIES
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10 general skills or competencies (Job family competencies) for Distribution Center Supervisor

1 Job Family Competencies – Safety Management
Proficiency Level -2
Skill definition-Applying safety principles, framework, processes, and measures to prevent accidents, injuries, and other adverse consequences.
Level 1 Behaviors
(General Familiarity)
Discusses different types of hazards and risks in a work environment.
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Level 2 Behaviors
(Light Experience)
Follows safety protocols to ensure work complies with regulatory guidelines and requirements.
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Level 3 Behaviors
(Moderate Experience)
Performs hazard assessments to identify and prevent harm at the workplace and to employees.
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Level 4 Behaviors
(Extensive Experience)
Integrates safety practices in our business operations to minimize workplace injuries and accidents.
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Level 5 Behaviors
(Mastery)
Generates innovative strategies and techniques to streamline our current hazard identification processes.
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2 Job Family Competencies – Performance Metrics
Proficiency Level -2
Skill definition-Collecting and evaluating measurable data to identify and monitor the achievement of overall business goals.
Level 1 Behaviors
(General Familiarity)
Describes the procedures and processes for measuring key performance metrics.
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Level 2 Behaviors
(Light Experience)
Gathers performance metrics against stated service-level agreements (SLAs) according to standard guidelines.
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Level 3 Behaviors
(Moderate Experience)
Implements performance metrics to assure sustainability of business performance.
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Level 4 Behaviors
(Extensive Experience)
Evaluates performance metrics to determine improvement opportunities and optimize outcomes.
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Level 5 Behaviors
(Mastery)
Constructs key performance metrics to measure success and determine new opportunities for optimization.
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3 Distribution Center Supervisor - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Distribution Center Supervisor
Proficiency Level - 4
5 Competency for - Distribution Center Supervisor
Proficiency Level - 5

9 soft skills or competencies (core competencies) for Distribution Center Supervisor

1 Core Competencies – Key Performance Indicators (KPI)
Proficiency Level -2
Skill definition-Knowledge of and ability to apply a set of quantifiable measurements to determine how effectively an individual, team or organization is achieving a business objective.
Level 1 Behaviors
(General Familiarity)
Describes the concepts and purposes of Key Performance Indicators (KPI).
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Level 2 Behaviors
(Light Experience)
Gathers internal and external benchmarks for KPI development.
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Level 3 Behaviors
(Moderate Experience)
Defines KPIs in terms of Specific, Measurable, Achievable, Realistic, and Timely (SMART) goal criteria.
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Level 4 Behaviors
(Extensive Experience)
Develops and delivers training programs on KPI practices to employees and managers.
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Level 5 Behaviors
(Mastery)
Establishes organizational Key Performance Indicators (KPI) frameworks and management processes.
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2 Core Competencies – Standard Operating Procedures (SOP)
Proficiency Level -3
Skill definition-A set of written instructions that describes the step-by-step activities to complete tasks in compliance with business standards and industry regulations.
Level 1 Behaviors
(General Familiarity)
Discusses the considerations and concerns on applying SOP for the first time.
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Level 2 Behaviors
(Light Experience)
Gathers information on workflows and business controlling points.
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Level 3 Behaviors
(Moderate Experience)
Initiates SOP revisions to support continuous improvement of processes.
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Level 4 Behaviors
(Extensive Experience)
Evaluates the benefits and drawbacks of a specific SOP; oversees the corresponding enhancements.
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Level 5 Behaviors
(Mastery)
Establishes formal policies and procedures to guide the our SOP practices.
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3 Distribution Center Supervisor - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Distribution Center Supervisor
Proficiency Level - 4
5 Competency for - Distribution Center Supervisor
Proficiency Level - 5

Summary of Distribution Center Supervisor skills and competencies

There are 0 hard skills for Distribution Center Supervisor.
10 general skills for Distribution Center Supervisor, Safety Management, Performance Metrics, Distribution Management, etc.
9 soft skills for Distribution Center Supervisor, Key Performance Indicators (KPI), Standard Operating Procedures (SOP), Planning and Organizing, etc.
While the list totals 19 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Distribution Center Supervisor, he or she needs to be proficient in Key Performance Indicators (KPI), be skilled in Standard Operating Procedures (SOP), and be proficient in Planning and Organizing.

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